De functie

The focus is on handling questions and requests from distribution partners. You are the first point of contact for key accounts, retailers and joint ventures within the EMEA region. Maintaining customer relationships while ensuring the service level is what you are good at!

By phone and email you will handle customer inquiries. You provide customers with the correct product, brand and market information. Your service- and customer-oriented attitude comes in handy! Processing orders, backorders, deliveries and returns will also be part of your duties. With the Finance and Marketing department you cooperate. The administration will be registered in SAP.

You provide customers visiting the showroom with the right information. You assist your colleagues with preparatory work for customer events and trade show visits. This includes preparing samples and compiling the correct marketing information. In this varied role, you will travel abroad a few times a year to attend international trade fairs or customer events.

Jouw profiel
  • At least 1 year experience in the field of Customer Support (B2B)
  • Knowledge of MS Office
  • Fluent in English both verbally and in writing
  • Willing to travel abroad to visit fairs and events
  • A challenging fulltime job in Amsterdam
  • Direct employment with customer
  • 25 holidays, travel allowance, pension scheme, and option to work remotely
  • Good accessibility by car and public transport
  • You work in an international environment
De organisatie

This international distributor operates globally within the higher-end retail segment. Quality, innovation and a high level of service are of paramount importance. It is a growing organization with a no nonsense culture. In this role you will be part of the international and ambitious Export team consisting of 4 colleagues.